Privacy Policy

This Policy applies as between you, the User of this Website and Tortrix Limited the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

  1. Definitions and Interpretation

    In this Agreement the following terms shall have the following meanings:

    Account means collectively the personal information, Payment Information and credentials used by Users to access the Website;
    Content means any text, graphics, images, audio, video, software, data compilations and any other form of information that appears on or forms part of this Website;
    Cookie means a small text file placed on your computer by GenGame when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyse their browsing habits within the Website. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket. Further details are contained in Clause 10 and the Schedules of this Policy;
    Data means collectively all information that you submit to the Website;
    Tortrix means Tortrix Ltd Limited of Abbey House, Manor Road, Coventry CV1 2FW;
    User/Users means you or any third party that accesses the Website and is not employed by Tortrix and acting in the course of their employment; and
    Website means the website that you are currently using (www.tortrix.net) and any sub-domains of this site (e.g. support.tortrix.net) unless expressly excluded by their own terms and conditions.
  2. Data Collected

    Without limitation, any of the following Data may be collected:

    • name;
    • contact information such as email addresses and telephone numbers;
    • IP address (automatically collected);
    • web browser type and version (automatically collected);
    • operating system (automatically collected);
    • a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and
    • Cookie information (see Clause 10 below).
  3. Our Use of Data

    • Any personal Data you submit will be retained by Tortrix for as long as you maintain an Account and for a period of up to six months thereafter.
    • Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliates and/or other companies within our group.
    • All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
    • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
      • internal record keeping;
      • improvement of the Game and other products/services;
      • transmission by email of promotional materials that may be of interest to you;
      • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
  4. Third Party Websites and Services

    Tortrix may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items and search engine facilities. The providers of such services have access to certain personal Data provided by Users of this Website. Any Data used by such parties is used only to the extent required by them to perform the services that GenGame requests. Any use for other purposes is strictly prohibited.

  5. Changes of Business Ownership and Control

    GenGame may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

  6. Controlling Access to your Data

    Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

    • use of Data for direct marketing purposes; and
    • sharing Data with third parties.
  7. Your Right to Withhold Information

    • You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
    • You have the right to ask for a copy of your personal Data on payment of a small fee.
  8. Security

    Data security is of great importance to GenGame and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

  9. Cookies

    • Tortrix may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are detailed below in our cookies infomation section. All Cookies used by the Website are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. Tortrix has carefully chosen these Cookies and uses them to facilitate certain functions and features of the Website. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Website and are designed to give us a better understanding of our users, thus enabling us to improve the Website and our services.
    • You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of facilities available on the Website.
    • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.
  10. Changes to this Policy

    Tortrix reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.


Cookies

tortrix.net puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again
  • tortrix.net cookies aren’t used to identify you personally.

    You’ll normally see a message on the site before we store a cookie on your computer.

    Find out more about how to manage cookies.

    How cookies are used on tortrix.net

    Measuring website usage (Google Analytics)

    We use Google Analytics software to collect information about how you use tortrix.net. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

    Google Analytics stores information about:

    • the pages you visit on tortrix.net
    • how long you spend on each tortrix.net page
    • how you got to the site
    • what you click on while you’re visiting the site

    We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

    We don’t allow Google to use or share our analytics data.

    Google Analytics sets the following cookies:

    Universal Analytics

    Name Purpose Expires
    _ga This helps us count how many people visit tortrix.net by tracking if you’ve visited before 2 years
    _gat Used to manage the rate at which page view requests are made 10 minutes

    Google Analytics

    Name Purpose Expires
    _utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to tortrix.net or to a certain page 2 years
    _utmb This works with _utmc to calculate the average length of time you spend on tortrix.net 30 minutes
    _utmc This works with _utmb to calculate when you close your browser when you close your browser
    _utmz This tells us how you reached tortrix.net (eg from another website or a search engine) 6 months